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I registered my two daughters with them and have been very pleased with the 'family' feel they are trying to provide. No up front fees, only commission on work, and they don't inundate you with emails about totally unsuitable castings - they decide whether to submit your child and just tell you once they've got a casting. They are very good at telling you all the info you need for a casting. For example, we went to one today where you had to have a valid passport, as it will be filmed in Spain, and loads of people with other agencies hadn't been told this and hadn't brought theirs!