NotaPushyMum.Com

Posted: **Sun Sep 26, 2010 11:18 pm**

Have just joined Starnow but it say's that i am 101 years old,

Does anyone with an account know how i can change this as i am unable to apply for any castings that match my age and i have spent the last hour trying to figure out how to do it and can't find it?

Thanks

X

Posted: **Mon Sep 27, 2010 6:23 am**

Hi there

You have to write to them saying the date is wrong and giving your real date if birth. Thet sort it quite quickly and are really nice but allow fir the time difference, I think they are in New Zealand. Go to the FAQ section and I think you can find the email address for cust service there.

Posted: **Mon Sep 27, 2010 9:09 am**

shining_star wrote:Have just joined Starnow but it say's that i am 101 years old,

Does anyone with an account know how i can change this as i am unable to apply for any castings that match my age and i have spent the last hour trying to figure out how to do it and can't find it?

Thanks

I must say you are good for your age !!!!!! Is there any way you can email them ?

X

Posted: **Mon Sep 27, 2010 9:49 pm**

Have emailed them twice now and still no reply getting a bit annoyed as i have paid for a service i cannot use - if anyone else knows how to do this or knows if they have a number i can ring pls let me know! X

Posted: **Mon Sep 27, 2010 10:06 pm**

They will get back to u but takes a few days expect it's because they have 1000 and 1000 of members and get lots of emails from lots of people have got in touch about 5 times and they have always got back to me so think u will just have to wait till u hear back which u will

Posted: **Mon Sep 27, 2010 10:17 pm**

Hi shining star......starnow sent out an email recently about updating profiles win an ipad, etc.. Anyhow the email was from jessica@starnow.co.uk. Maybe you could try this address (apologies if you have already emailed this person)

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